6 Jobs in San Antonio, TX
Omni Hotels & Resorts is Hiring a Guest Services Supervisor Near San Antonio, TX
Location
La Mansion del Rio
The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.
Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.
Job Description
Summary: The Guest Services Supervisor represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests.
Responsibilities
Responsibilities:
- Follow Moments of Service or Forbes standards during every interaction with guests
- Provides our guests with an exceptional arrival and departure experience that makes them feel welcome
- Engages the guest to provide superior guest service
- Ensures the valets are staged to maximize the guest experience
- Manages the traffic at the front of the hotel
- Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles
- Conduct key audit with the Valet Attendant at the end of each shift
- Maintains the cleanliness of the front of the hotel
- Notifies the Front Desk and Guest Services of VIP arrivals whenever possible
- Loads the baggage in the cars or taxis for departing guests
- Maintains a clean and orderly appearance of the work area at all times.
Qualifications
Requirements:
- Previous customer service experience
- Previous valet experience preferred
- Excellent grooming and body language to represent the brand
- Ability to work outdoors in all weather conditions
- Ability to lift 50 lbs frequently and work on feet entire shift
- Ability to drive manual and automatic transmission preferred
- Must have a valid in state driver’s license
- Must have an excellent driving record (less than 2 moving violations in the last two years)
- Must be at least 21 years of age
- Must have alcohol training certification (TABC)
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job Summary
Other
Accommodations
$35k-49k (estimate)
05/05/2024
05/03/2025
omnihotels.com
DALLAS, TX
7,500 - 15,000
1996
ROBERT B ROWLING
$200M - $500M
Accommodations
Related Companies
The job skills required for Guest Services Supervisor include Guest Service, Customer Service, Empowerment, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Supervisor positions, which can be used as a reference in future career path planning. As a Guest Services Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Supervisor. You can explore the career advancement for a Guest Services Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Supervisor job description and responsibilities
Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.
02/10/2022: Charleston, SC
Building a strong team and shape staff behaviors to accomplish desired results.
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Taking reservations, checking/checkout guest, assisting guest, responsible for auditing all front office daily transactions.
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Acting as hotel system liaison and performed all Guest Service Representative Functions.
02/19/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Supervisor jobs
A bachelor's degree from an accredited college or university with some previous supervisory experience would be sufficient to apply for the post of a guest services supervisor.
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Step 3: View the best colleges and universities for Guest Services Supervisor.
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